Eliminate room environment complexity
Modern meeting spaces are packed with technology with each having its own nuances. Managing just one meeting room can be chaotic. At scale, the complexity explodes since each meeting space may run different hardware vendors, operating systems, etc. All of this at a time where there is even more pressure to innovate and to prove ROI.
Symphony is an award-winning remote monitoring and management platform to administer, monitor, control, and analyze your multi-vendor AV, UC, and meeting environments.
With a secure ecosystem and SOC2 Type2 Attestation, Symphony enables IT & AV teams to offer the best collaboration experience to their customers.
PROACTIVE
MONITORING
MONITORING
Alert IT/AV teams in real-time when collaboration tools are not working
Global
Visibility
Visibility
Provide visibility across globally dispersed and mixed technology AV/UCC assets
DRIVE
EFFICIENCIES
EFFICIENCIES
Lower the Total Cost of Ownership, shorten resolution times, and lower downtimes
FIX ISSUES
QUICKLY
QUICKLY
Enable remote resolution controls, and conduct automated workflows to auto-create, clear, and close incidents
Efficiency you can prove
Connect data across disparate collaboration technologies & tools to derive actionable insights
Scale with
confidence
confidence
Automatically adapt to in-room technology changes, new room builds, and shifting business needs to ensure support is always aligned with current environment
PROACTIVE
MONITORING
MONITORING
Alert IT/AV teams in real-time when collaboration tools are not working
Global
Visibility
Visibility
Provide visibility across globally dispersed and mixed technology AV/UCC assets
DRIVE
EFFICIENCIES
EFFICIENCIES
Lower the Total Cost of Ownership, shorten resolution times, and lower downtimes
FIX ISSUES
QUICKLY
QUICKLY
Enable remote resolution controls, and conduct automated workflows to auto-create, clear, and close incidents
Efficiency you can prove
Connect data across disparate collaboration technologies & tools to derive actionable insights
Scale with
confidence
confidence
Automatically adapt to in-room technology changes, new room builds, and shifting business needs to ensure support is always aligned with current environment
PROACTIVE
MONITORING
MONITORING
Alert IT/AV teams in real-time when collaboration tools are not working
Global
Visibility
Visibility
Provide visibility across globally dispersed and mixed technology AV/UCC assets
DRIVE
EFFICIENCIES
EFFICIENCIES
Lower the Total Cost of Ownership, shorten resolution times, and lower downtimes
FIX ISSUES
QUICKLY
QUICKLY
Enable remote resolution controls, and conduct automated workflows to auto-create, clear, and close incidents
Efficiency you can prove
Connect data across disparate collaboration technologies & tools to derive actionable insights
Scale with
confidence
confidence
Automatically adapt to in-room technology changes, new room builds, and shifting business needs to ensure support is always aligned with current environment
ONE CONTROL CENTER TO MANAGE YOUR
ENTIRE COLLABORATION LIFECYCLE
Manage and analyze your meeting spaces across all vendors in one collaborative, efficient platform, leveraging AI capabilities, available today. Bring together live performance data, room usage, and device status so you can see what's happening, respond faster, and continuously improve your spaces.
ASSET CAPTURE AND MONITORING
Know what you have deployed where, provide information on your works in progress, and enable easy access to asset information.
- Auto-Inventory AV, UC, and room devices with make, model, and status
- View lifecycle details at a glance (age, software versions, support status)
- Get a complete profile by including non-connected items (furniture, whiteboards, carts)